Brace Health resources
Practical guidance authored by the people who work on billing and practice operations every day.
3 resources
EFT and ERA setup can change how a therapy practice receives and reconciles payer payments, but the workflows are distinct and enrollment must be confirmed payer by payer. In one practice, we observed a faster reconciliation cadence after electronic enrollment; the figures describe that workflow, not a measured benchmark.
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A payer portal’s paid status does not confirm that the provider received or deposited the money. Compare the portal, remittance, check or EFT details, and provider bank records; keep the item open until receipt and posting are confirmed. We use that process to investigate payments that have not reached the provider.
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A “paid” claim status and a bank deposit are different records. Match the payer’s remittance to the EFT or check details, deposit date, bank activity, and posting record; then investigate the first point where the trail no longer matches.
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